How to pay your rates
Set up instalments, or make a payment using any of the channels below.
Payment options
You can apply to pay in 10 instalments on the 15th of the month (or next business day) starting in September. You can only pay via direct debit for this option.
You can apply to pay in four instalments, via direct debit, on or before these dates*:
- 1st instalment: 30 September 2025
- 2nd instalment: 30 November 2025
- 3rd instalment: 28 February 2026
- 4th instalment: 31 May 2026
*if the due date falls on a weekend or a public holiday, you can pay the next day working day without penalty.
You can pay:
- with direct debit
- online with our ePayments system. You will need to know your 2025-26 site valuation, which you can find on your latest rates notice.
- over the phone on 1300 792 772
- by mail to Yarra City Council, PO BOX 168 Richmond VIC 3121
- BPay (contact your bank, credit union or building society and quote biller code 171074 and the Bpay reference number on your rates notice).
- in-person at a customer service centre or an Australia Post outlet.
- our customer service centres accept payments by:
- cash
- Visa, MasterCard and Amex*
- cheque (made payable to Yarra City Council)
- EFTPOS.
*A 0.5% surcharge applies to Visa, MasterCard and Amex credit card payments.
- our customer service centres accept payments by:
Your instalment must be paid by 30 September.
You can pay:
- online with our ePayments system. You will need to know your 2025-26 site valuation, which you can find on your latest rates notice.
- over the phone on 1300 792 772
- by mail to Yarra City Council, PO BOX 168 Richmond VIC 3121
- BPay (contact your bank, credit union or building society and quote biller code 171074 and the Bpay reference number on your rates notice).
- in-person at a customer service centre or an Australia Post outlet.
- our customer service centres accept payments by:
- cash
- Visa, MasterCard and Amex*
- cheque (made payable to Yarra City Council)
- EFTPOS.
*A 0.5% surcharge applies to Visa, MasterCard and Amex credit card payments.
- our customer service centres accept payments by:
How to set up direct debit
To set up direct debit payments or amend an existing direct debit payment arrangement:
Alternatively you can:
- Attach the completed direct debit request form [ PDF, 54.08 KB] to an online request
- Mail to Yarra City Council, PO Box 168 Richmond VIC 3121
- Hand it to us at a customer service centre
Once accepted, we will continue to debit your account until you advise us otherwise in writing.
If you have any queries regarding your rates please contact our rates team.
You can now update your details or direct debit options using the online form.
Get assistance
Learn how to request financial support with paying your rates, or find our hardship policies and other supports.
Help and support
If you have a question which isn’t answered on these pages, please submit a request for support.