Council has two customer service offices, which are located at the Richmond Town Hall and in Stanton Street, Abbotsford.
The Customer Service Centre in Stanton Street temporarily replaces the customer service desk at Collingwood Town Hall. The Collingwood Town Hall is closed to the public until October 2013 while it undergoes a major upgrade. To read more about the upgrade, visit the Collingwood Town Hall refurbishment webpage.
The locations and hours of operation of Council's customer service offices are:
Richmond Town Hall
333 Bridge Road, Richmond
Hours: 8.30am - 5pm, Monday - Friday (except on Tuesday, when the offices are open until 6pm for any planning inquiries).
Tram 48 Victoria Harbour Docklands or 75 City (Spencer Street)
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Temporary Customer Service Centre
Stanton Street, Abbotsford (next to the Collingwood Library and Collingwood Train Station)
Hours: 8.30am-5pm, Monday - Friday
View Yarra Council Temporary Customer Service Centre in a larger map
- General Enquiries: 9205 5555
- Interpreter services: 9280 1940
- Mail: P.O. Box 168, Richmond 3121
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