NDIS in Yarra

From 1 July 2016, the City of Yarra will be one of the first Local Government Areas to be part of the National Disability Insurance Scheme (NDIS) national roll-out.

The NDIS is funded by the Commonwealth Government and the National Disability Insurance Agency (NDIA) is the Commonwealth Government Agency that looks after the NDIS.

Under the NDIS, people with disability, their families and carers will have control over how, when and where their funding is spent. The NDIA will work with participants to make sure they have supports in place to meet their goals.

In order to be eligible for the NDIS, people will:

  • have a permanent and significant disability that significantly affects their ability to take part in everyday activities
  • be aged less than 65 when they first access the scheme
  • be an Australian citizen, live in Australia and hold a permanent visa or hold a Protected Special Category Visa.

For more information on eligibility, use the access checker on the NDIS website.

NDIS Information Session

Understanding changes in the Disability Services Sector

The National Disability Insurance Agency (NDIA) in partnership with Department of Health and Human Services (DHHS) and Brotherhood of St Laurence (BSL) are running monthly information sessions designed to helpto help people find out more about the National Disability Insurance Scheme (NDIS).

For more information download one of the below forms:

pdf format Flyer - HACC NEMA - April 2017 (141.10 KB)

docx format NDIS_101_Info_Session_flyer - Final 9 February 2017 (2.08 MB)

pdf format NDIS_101_Info_Session_flyer - Final 9 February 2017 (413.41 KB)


CALD world cafe Banyule and Yarra

Understanding changes in the Disability Services Sector

A group of community and government organisations are coming together to provide essential information and practical advice about changes occurring in the disability services sector.

Who should attend? Chinese (Mandarin speaking), Somali and Vietnamese communities: People living with a disability or mental illness, their families, carers and community members. Interpreters will be available.

The following brochures provide more information:

pdf format CALD world cafe Banyule and Yarra flyer - English2 (221.77 KB) 
pdf format CALD world cafe flyer Banyule and Yarra - Simplified Chinese2 (187.98 KB) 
pdf format CALD world cafe Banyule and Yarra flyer - Vietnamese2 (298.47 KB) 
pdf format CALD world cafe flyer Banyule and Yarra - Traditional Chinese2 (200.35 KB) 
pdf format CALD world cafe Banyule Yarra flyer - Somali2 (271.69 KB) 

Important update (10 June)

Council decides role under NDIS 

As from 1 July 2016, the City of Yarra municipality is one of the first Local Government Areas to be part of the National Disability Insurance Scheme (NDIS) national roll-out. Under the NDIS, people with disability and who are eligible, will have control over how, when and where their funding is spent and what type of supports they may require.

Yarra City Council decided at its meeting on Tuesday, 7 June 2016 not to be a registered provider under the NDIS for residents who are eligible for the NDIS. This means that current Home and Community Care service users who are eligible for the NDIS will transition to new service providers over 2016-2017. To support this transition, Council will however offer current service users the opportunity to continue with their existing services for up to 3 months from the point in time that they are due to commence with the NDIS.

This support will include offering individual support and guidance to existing HACC service users and other members of the community in navigating the NDIS changes and working closely with the Brotherhood of St Laurence through their role as the Local Area Coordination (LAC) provider, and the NDIA, in raising issues and any gaps that are impacting on service quality, including access for CALD, ATSI and vulnerable communities.

Council will continue its current role in providing services for people with disability who are not eligible for the NDIS and older people who are eligible for home based services.

For further information on Council' role in the NDIS, please contact Nadia Mattiazzo on 9205 5414.

NDIS Local Area Coordination

Brotherhood of St Laurence (BSL) is partnering with the NDIA to deliver the NDIS in North East Melbourne Area (NEMA), including Yarra, Darebin, Nillumbik, Whittlesea and Banyule. Services in NEMA have commenced from Friday 1 July 2016. 

The Brotherhood of St Laurence will provide:
·         information linkage and coordination
·         Pathway planning for those who meet NDIS access  requirement eligibility

Community capacity building

How to contact the BSL NDIS Team:
Phone: 1300 BSLNDIS (1300 275 634)
Or visit one of their offices during business hours:
- Banyule and Nillumbik - 65 Main Street, Greensborough
- Darebin -  293 High Street, Preston
- Whittlesea - 1/1 Latitude Drive, Thomastown
- Yarra - 95 Brunswick Street, Fitzroy

For more information go to: https://www.bsl.org.au/services/people-with-disability/ndis-local-area-coordination/ 

NDIS information sessions, forums and events:
If you are aware of an NDIS event please contact us to have the details listed below.  

Please check this section regularly as new events are included.

(Cald World Café section to be included here)

NDIS Readiness

The Victorian Government has announced that 16 organisations will share in $10 million in funding to deliver NDIS readiness activities where they are needed most. This funding has been allocated to a number of diverse organisations representing people with a disability, providers, carers, unions, service users and their advocates. These organisations will work around Victoria to identify and deliver useful and specific resources to help individuals and providers learn more about the way the NDIS will work.

Useful resources to support you and help you preplan for the NDIS

You can also find information here about VALID’s Peer Action Groups


To join a local Peer Action Group contact VALID at peeractiongroups@valid.org.au or phone 9416 4003

Peer Support to Buy Support
Online web forum for people who are interested in sharing innovative ideas on support services. 
Further information: contact John McKenna on 0419 877 712 (Wednesday to Friday). 

·         Peer Support workshops for parents and carers of children with Autism Spectrum Disorder (ASD) through AMAZE 
Further information: contact Pamela.Gatos@amaze.org.au or phone 9657 1651

·         NDISandME Groups: for people with Down Syndrome and their carers through Down Syndrome Victoria
Further information: sign up to be an NDISandME member by emailing your contact details to ndissupport@dsav.asn.au

Resources in other languages, Plain and easy English
Support communicating with the NDIA (video)
NDIS Easy English fact sheets for participants
My NDIS Pathway - A Guide to being an NDIS Participant available in Arabic, Hindi, Vietnamese, traditional Chinese, Filipino, Greek, Italian, Macedonian, simple Chinese and Samoan
What are reasonable and necessary supports? (easy English)
What if I'm not happy with the NDIS (plain English)

NDISandME Groups: for people with Down Syndrome and their carers

General NDIS information
Auslan: NDIS explained (video)
NDIS Victoria
Disability Loop
Every Australian Counts
Interface with mainstream services fact sheets 
Changes to the Home and Community Care (HACC) Program
Latest NDIS news and research, collated by the Brotherhood of St Laurence

Resources for participants (people with a disability) - What is the NDIS?
My NDIS Pathway - A Guide to being an NDIS Participant
NDIS Tip Sheet for Deaf community
What are Reasonable and Necessary Supports? (video)
The NDIS for Women with Disabilities

Writing Your Plan

Developing your NDIS Plan (video)
Developing Your Plan
Developing your participant statement - adult
Developing you child's participant statement
Understanding your plan and supports
'Picture My Future' planning toolkit 
'It's My Choice' Toolkit

Choosing a service provider
Finding and Engaging Providers
'Choosing a Service Provider'
LinkAssist Community Noticeboard
Care Navigator

Unhappy about an NDIS related decision?
NDIS review and appeals flow chart
NDIS: Who to make a complaint to
Review of NDIS decisions

Resources for parents/families of young children (0 - 12 years old)
Early Childhood Early Intervention (video)
How the NDIS can help your child guide
NDIS4Kids online resource for families of children with a disability aged 0-6 years of age
Early Childhood Intervention Services transition to NDIS
Raising Children Network NDIS resources for parents of children aged 0 - 6 years
Choosing an NDIS Service Provider for a child aged 0 - 6 years old 

Resources for carers – Whilst carers cannot join the NDIS, there are processes which exist to explain how carers should be involved in the assessment and planning of the person they care for. The NDIS also has supports available which can help carers in their caring role, either directly or indirectly.
Carer Gateway
Carers and Families in the NDIS
Peer Conversation Partners
NDIS Guide and Checklist for Mental Health Carers

Resources for service providers
NDS NEMA Readiness Google + Group - An online community for NEMA disability service providers to post questions, obtain presentations from past sessions and identify new opportunities to learn more about the NDIS.
NDS NDIS Helpdesk - An online state-wide Q&A forum with a focus of helping providers successfully transition to the NDIS
NDIS service provider readiness toolkit
Working with the NDIS - Information for service providers
Disability Services Consulting
National Disability Services (NDS)

Contact from the NDIA


As part of preparations for the implementation of the NDIS throughout the North East Melbourne Area from 1 July 2016, the National Disability Insurance Agency (NDIA) is making contact via phone calls with prospective participants who are either currently on the Disability Support Register or in an existing DHHS programme such as Shared Supported Accommodation.


The contact from the NDIA is to ascertain a participant’s eligibility for the NDIS and seek their consent to enter the NDIS. The NDIA are also gathering some key information such as the person’s home address and their CRN number from Centrelink. At no stage however will be the NDIA be seeking people’s bank account details. Following this initial contact, the NDIA will be in touch again to start the development of the participant’s first plan to enter the NDIS.


The contact by the NDIA has followed the earlier distribution of a letter from the Victorian Department of Health and Human Services to prospective participants outlining the transition into the NDIS.  


There has been some concerns raised by families of participants that the phone calls may not be from the NDIA but from other organisations seeking personal information for other reasons.


People should be aware that these calls from the NDIA will continue for the next few weeks and if they have any concerns or queries they can raise them with the NDIA by calling: NDIS National Access Team directly on 1800 800 110.

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