The collection of waste and recycling bins is one of the most crucial services delivered by Council.
Here you can request new bins, report damaged or stolen bins or let us know about a bin that was missed in the last collection.
If your waste or recycling bin collection has been missed, please let us know by filling in the below form/s below. Requests will be carried out within 24 hours of Council being notified.
Stolen or missing bins
If your bin/s have been stolen or are missing, they will be replaced without a charge. To report your bin/s as missing or stolen, please submit to online form/s below. You will also need to submit a statutory declaration form that states your bin has been stolen or is missing. You can print out the forms below, or have one sent out to you by calling Council on 9205 5555.
Statutory declaration – Request for Garbage Bin 2015 (94.98 KB)
Statutory declaration – Request for Recycling Bin 2015 (75.38 KB)
You can submit a scan or image of your completed statutory declaration form with your online request. Alternatively you can submit the online request form and post or email your statutory declaration separately to Yarra City Council, PO Box 168, Richmond, 3121, fax to 8417 6666 or drop it off in person during business hours at the Richmond or Collingwood town halls.
Bins will be replaced within 48 hours of the forms being received.
Request a new bin
If you have moved into a Yarra property which does not have a waste and/or recycling bin, please request one by submitting the form/s below.
If Council has not previously supplied bins to the address, there is likely to be a start-up cost of $175.00 for Council to supply your property with a 80 litre waste bin and a 120 litre recycle bin.
If your bin has been damaged, please request a repair by filling in the below form. Reports of broken bins will be attended to within 2 working days of being reported.
Weekly Collection Schedule
Skip Bin permits
Fax: (03) 8417 6666
After Hours Emergency: 9205 5555
Post: PO Box 168 Richmond 3121
Customer Service Centres
Richmond Town Hall – 333 Bridge Road, Richmond
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Collingwood Temporary Customer Service Centre – Stanton Street, Abbotsford (next to the Collingwood Library)
Council's standard opening hours are 8.30am - 5pm, Monday to Friday.