Service Requests



Payments on-line

Through ADVAM

Animal Registration Renewal 

Animal Infringements

Building Payments

Footpath Licensing

Parking fines 

Parking Permit renewals

Planning payments

Property rates


Through Yarra eServices

Sundry accounts
Including home help, adult day care, delivered meals,
facilities hire, personal training permits, etc..


Application Payments

Including permits and consents

Food and Health registration payments

Other infringements

Including Local laws, Planning, EPA and Animal.

Service Requests

Appeal a fine

Commercial waste and recycling bins

Domestic waste and recycling bins 

Green waste bin purchase

Dumped Vehicle Reports

Footpath Concern

Graffiti Removal

Road Repairs

Street Cleaning

All Other Enquiries



Contact Council  
Access Yarra
9205 5555
Fax: (03) 8417 6666
After Hours Emergency: 9205 5555
Post: PO Box 168 Richmond 3121


Customer Service Centres

Richmond Town Hall – 333 Bridge Road, Richmond
Collingwood Customer Service Centre – 140 Hoddle Street, Abbotsford
Connie Benn Centre 160 Brunswick Street, Fitzroy


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