Financial Counselling

couple walking with pram in park Yarra City Council provides free financial counselling to residents who are experiencing financial difficulty. The service also aims to educate and inform the community about their rights and responsibilities on consumer and credit related matters. 

The service is located at Collingwood Town Hall and jointly funded by Council and Consumer Affairs Victoria.

The service provides information, education and advocacy on a range of topics including:

  • payment to creditors
  • utility bills 
  • telephone bills
  • rent
  • credit cards
  • bankruptcy
  • child support
  • government benefits.  

Council’s financial counsellors are also available to conduct workshops or give talks to community groups on a wide range of topics.

To make an appointment with a financial counsellor, residents can call Council on 9205 5491. 


 

Further information
Financial Counselling
9205 5491
financialcounselling@yarracity.vic.gov.au

 

External Sites

Consumer Affairs Victoria

Consumer Action Law Centre

Consumer Credit Code

Fitzroy Legal Service 

Victoria Legal Aid 

Banking and Financial Services Ombudsman

Telecommunications Industry Ombudsman

Credit Ombudsman Service Limited

Energy and Water Ombudsman   

 

 

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