Services

Graffiti removal Council aims to improve the quality of life of local community members by providing services that respond to local needs and are delivered to a high standard.

Council provides both universal services that are used by most community members (such as waste and recyling collection or footpath maintenance), and specialised services which respond to specific needs (such as meals on wheels and child care).

To give you an idea of the breadth of Council services, here are some statistics about services provided by Council in 2010/2011:

10,028 hard waste collections and 8138 green waste collections
29,049 residential rubbish bins and 25,721 residential recycling bins emptied per week
3581 immunisations for the general community and 1895 for school children
47,000 hours of care for aged residents and/or residents with a disability including 23,288 hours of home care, 18,668 hours of personal care and 4992 hours of respite care
52,321 meals delivered to aged care residents and/or residents with a disability
346 kindergarten places for three and four–year–olds
11,000 metres of footpath upgraded
24,000–plus new items being added to the local library collection
The planting of more than 1000 street trees
2957 inspections of food premises such as restaurants and cafes.

In 2009, Council introduced a Customer Service Guarantee. The guarantee includes 64 targets which set out the level of service you should expect from Council in areas as diverse as waste collection, aged care and libraries. Here is more information about the Customer Service Guarantee.

Further information
Council
9205 5555
info@yarracity.vic.gov.au